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Your Data, Handled With Care at rupiah77

rupiah77 collects and processes your personal data only for the purposes you would expect — account creation, payment processing via DANA, OVO, GoPay and QRIS, and customer support.

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records securedAccount data deletion available on request24/7 privacy support channelIndonesia-region data handling
rupiah77 Your Data, Handled With Care at rupiah77
HUBUNGI TIM PRIVASI

How to Reach Our Privacy Team

Our privacy support team is available around the clock. Whether you need to request access to your data, ask about a specific DANA or OVO transaction record, or submit a deletion request…

Live Chat Available 24 hours a day, 7 days a week directly inside your rupiah77 account dashboard. Start a privacy data request or ask about stored QRIS or GoPay transaction records in real time.
Email Support Send your data access, correction or deletion request to our dedicated privacy email address. We aim to confirm receipt within 2 hours and resolve the request within 24 hours on business days.
In-Account Form Log in, navigate to Account Settings, then select Privacy Request. Fill in the form and submit — our team picks it up instantly and tracks the request until it is fully resolved for you.
KEAMANAN DATA AKUN

Six Ways We Protect Your Privacy at rupiah77

Data protection at rupiah77 is not a background process — it is built into every account step.

End-to-End Encryption

All data exchanged between your device and our servers — including DANA, OVO, GoPay and QRIS payment details — is encrypted using current industry-standard TLS protocols so no third party can intercept it in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can review and withdraw consent for non-essential cookies at any time from the Cookie Preferences panel in your account.

Account Access Logs

Every login to your rupiah77 account is timestamped and stored for 90 days. If you notice an unfamiliar login location, you can flag it directly from the Security tab and our team will lock the session within minutes.

Data Retention Limits

We keep your personal data only for as long as required by applicable Indonesian regulation or your active account relationship with us. Once neither applies, data is permanently removed from our production systems.

Third-Party Sharing Policy

We share data only with payment processors like DANA and OVO who are strictly necessary to complete your transactions. We do not share, rent, or sell your personal profile or browsing behaviour to advertisers or data brokers.

Data Correction Rights

If any personal detail we hold is wrong — your phone number, email address or ID document — you can update it yourself in Account Settings or submit a correction request to our privacy team and we will action it within 24 hours.

Privacy Policy Questions We Hear Most Often

Below are the questions our account holders ask most frequently about how rupiah77 handles personal data. If your question is not answered here, reach our privacy team via live chat inside your account — available every day, all day.

We collect your name, email address, phone number, date of birth and the payment details needed for DANA, OVO, GoPay or QRIS transactions. We also store device identifiers to detect suspicious login attempts on your account.

Yes. Log in, go to Account Settings and select Privacy Request, or contact us via live chat. We will compile and send a full data export within 72 hours to the email address registered on your account.

Transaction records — including DANA deposits, OVO withdrawals and QRIS scans — are retained for the period required by Indonesian financial regulations. After that obligation ends, those records are deleted from our active databases.

No. We share data only with payment processors that are strictly necessary to execute your DANA, OVO, GoPay or QRIS transactions. We do not sell or rent personal profiles to any advertising or data-broker network.

Submit a deletion request through the Privacy Request form in Account Settings, or email our privacy team directly. We process deletion requests within 7 business days, subject to any data we are required to retain by local law.

We use essential session cookies to keep you logged in and optional analytics cookies to improve page performance. You can review and update your cookie preferences at any time from the Cookie Preferences panel under Account Settings.

Go to the Security tab in your account and review the login log. If you see an unfamiliar session, flag it immediately and our team will suspend that session and guide you through a password reset within minutes via live chat.